Well I just put in a claim for a new tank for my T700 and it was sorted in less than a month.
In the past I worked in a big mutli-franchise dealer in Bristol and they don't give a flying fuck in a lot of cases. I made the mistake of buying my Honda from that local dealer and bought a service package with it. I caught the wankers out when they didn't change the air-filter (amongst other things) as per service schedule.
When I bought my T700 I went to a smaller dealer 40 miles from me which deals with Yamaha and their service has been exemplary.
In a lot of the big dealers you are just a number, you don't get any customer service.
That could quite possibly be one of the reasons but their attitude towards warranty claims as a company was pretty bad, I'm not sure if they've improved now.
It's why we've stopped selling parts to Europe , it's a bloody minefield with the p/work and the prices have doubled in some cases (TNT). We've also lost supply from Ducati specialist suppliers in Italy and Germany.
I know your tounge is firmly in your cheek there Pete but Brexit is also to blame. The foreign drivers don't want to come here anymore to work as it's too much hassle for them. And if you ask the average 21 year old Brit to be a lorry driver he/she'll will just look at you like you're some kind of a moron.
That sounds like a superb day Fred . That tower is better than the one I went to in Dorset because you can get into it.
I recognise that lane, that’s on James Higgs Tetty route, he’s in Wiltshire TRF and I think he’s the linesman for UK TET as well.